legal

Terms of service

Last updated: October 2026

These terms govern your use of the tmuxnet website and its support service. They are deliberately short. The service is a support channel, not a platform.

1. Service

This site and its support service exist to support the tmuxnet iOS app: product information, support and feedback tickets, misclassification reports sent from the app, and one email on the day the app is on the App Store, for the addresses whose owners asked for it and confirmed it. There are no accounts. The app itself connects to your own machines over your own networks, a tailnet, a VPN tunnel, or plain SSH. Nothing in these terms grants us any access to them.

2. Acceptable use

Do not submit unlawful content in tickets. Do not abuse the support service: no flooding, scraping, or automated submission beyond what the app itself sends. Leave only your own email address for the launch email. We may discard tickets or block clients that do any of these.

3. Support content

You keep whatever rights you hold in the content you submit. You grant us the right to store and process it as needed to handle the ticket: triage, classifier fixes, and replies. Retention and deletion are described in the privacy policy.

4. No warranty

The site, its support service, and the app are provided “as is”, without warranty of any kind, express or implied. Agent status classification is a best effort by nature, which is exactly why the app lets you override and report it.

5. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site, its support service, or the app. Nothing in these terms limits liability that cannot lawfully be limited.

6. Changes

We may update these terms. The date above changes when we do; continued use of the site or its support service after a change means you accept the updated terms.

7. Contact

Questions about these terms: support@tmuxnet.com.